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Please note that our Support Agents are not licensed health professionals, and are not able to answer any health related questions, provide any recommendations, diagnose or give medical advice. Please contact your health provider for these inquiries.
Frequently Asked Questions
Please take a moment to review our frequently asked questions below before sending in a support request.
- How Long Does Shipping Take?
- How Can I Contact The Clinic Directly?
- How To Make Sure My Order Went Through?
- How Can I Track My Order?
- Why Can't I Enter My PO BOX?
- Can I Use A PO Box As My Shipping Address?
- Where Can I Enter A Promo Code?
- How Do I Manage My Subscriptions?
- How Do I Update My Payment Method?
- How Do I Update My Shipping Address?
- I Am Looking For A Recommendation
- My Refrigerated Item Arrived Warm
- Why Is There A Lead (CAprop65) Warning?
- My Shipment Is Missing Items
If you cannot find the answer to your question in the list above, contact us using the button below.
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Send us your questions and one of our team members will contact you as soon as possible.
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